Seven long-time PSCU Member-Owner Credit Unions renewed their credit processing agreements with the cooperative, the company announced today. The credit unions signing contracts for periods ranging from three to seven years include:
- Tinker FCU (Oklahoma City, OK; $3.1B assets)
- Redwood CU (Santa Rosa, CA; $2.3B)
- Apple FCU (Fairfax, VA; $1.8B)
- Florida Central CU (Tampa, FL; $387M)
- JAX FCU (Jacksonville, FL; $317M)
- Florida State University CU (Tallahassee, FL; $144M)
- MemberFocus Community CU (Dearborn, MI; $95M)
“Credit cards are a huge part of the growth equation for credit unions for the future,” said Sean Diamond, PSCU EVP of Relationship Development. “We’re excited to continue helping Member-Owners build their portfolios through analytics, great service and programs such as loyalty rewards and mobile account access that engage members and fuel growth.”
The credit unions extended their PSCU processing relationships for reasons ranging from confidence in the company’s ability to help them with technology-based solutions such as EMV and fraud prevention, to the added value PSCU delivers with their analytics and Advisors Plus consulting capabilities. The renewing credit unions have been PSCU Member-Owners for periods from 13 to 36 years.
Redwood Credit Union also renewed their contract with PSCU for the company’s Total Member CareTM contact center services, which Redwood uses to serve members after-hours, on weekends and during periods of high call volume.
About PSCU: Established in 1977, PSCU (St. Petersburg, Fla.) is the nation’s leading credit union service organization (CUSO) and serves more than 1,500 financial institutions nationwide. The company is owned by nearly 700 member credit unions representing 16.5 million credit, debit, prepaid, online bill payment, mobile and electronic banking accounts. Comprehensive 24/7/365 member support is delivered through four contact centers located throughout the United States that handle more than 18 million inquiries a year.
Through a focus on collaboration and initiatives to mine the collective intelligence from all corners of the cooperative, PSCU’s Member-Owners are positioned at the leading edge of innovation. The combination of PSCU’s commitment to leadership in mobility and excellence in risk management, strategic consulting and technology creates PSCU’s foundation for the strongest partnerships with its Member-Owners. For more information, visit the PSCU website at www.pscu.com.
Jim Major, PSCU
Phone: (800) 443-7728 ext. 4189
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