Regal Palms has been recognized as a 2012 recipient of the Bronze–Commitment to Quality award for its dedication to improving quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).
The program honors facilities across the nation that demonstrate their commitment to the quality improvement journey.
“Each one of the award recipients has proven its dedication to improving lives through quality care, and it is a privilege to honor them with this year’s award,” said Governor Mark Parkinson, president and CEO of AHCA/NCAL. “We congratulate Regal Palms on this achievement.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: bronze, silver and gold. Facilities begin the quality improvement process at the bronze level where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations.
Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, Regal Palms may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality award.
“The commitment these facilities have made to quality care does not stop with this benchmark award” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “The journey to quality care requires dedication, and Regal Palms has risen to the challenge.”
The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance.
The award will be presented to Regal Palms during AHCA/NCAL’s 63 Annual Convention and Exposition being held October 7 through October10, 2012 in Tampa, Fla.
For more information about The Palms of Largo or Regal Palms, please visit www.ThePalmsofLargo.com or www.regalalf.com.
About The Palms of Largo: Located in the heart of Pinellas County, the 88-acre Palms of Largo campus offers housing, programs, and services for individuals of all ages. Residents enjoy family and senior independent apartments, assisted living and memory care, a holistic spa and fitness center, an experiential pre-school, home health care and skilled nursing. Regal Palms assisted living facility also features Pearl Garden™, a caring apartment home style memory care environment. Residents of Pearl Garden™ enjoy our personalized memory care program centered on home, health and enrichment. The campus is located within minutes of Gulf beaches, major shopping, restaurants, and the Largo Community Center.
MEDIA CONTACT
Michael Barody
Phone: (727) 437-1600
Website: www.regalalf.com
SOURCE: The Goodman Group
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